ISO 20700:2017 Guidelines for Management Consultancy Services — Practitioner Course
A practical course to help management consultants, business professionals, and organizational leaders apply ISO 20700:2017 guidance to improve transparency, client-MCSP relationships, project outcomes and professional practice, based on the standard's scope, principles and structured consulting process as described in ISO 20700:2017 .
5.000,00 LE
5000.0
EGP
5.000,00 LE
| Responsabile | Rehaf Foula |
|---|---|
| Ultimo aggiornamento | 18/10/2026 |
| Iscritti | 1 |
Management & services
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1. Introduction1Lezioni ·
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1.1 WelcomeNuovo
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2. Introduction and Scope3Lezioni ·
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2.1 Scope and Purpose of ISO 20700Nuovo
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2.2 Key Terms and DefinitionsNuovo
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2.3 Guidance vs. Requirements and ApplicabilityNuovo
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3. Principles and Organizational Policies6Lezioni ·
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3.1 Regulatory Framework and Legal AwarenessNuovo
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3.2 Stakeholder Engagement and CommitmentNuovo
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3.3 Code of Ethical and Professional ConductNuovo
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3.4 Project Governance, Capability and CommunicationNuovo
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3.5 Data Protection, Confidentiality and Intellectual PropertyNuovo
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3.6 Social Responsibility, Health & Safety, Risk and Quality ManagementNuovo
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4. Contracting (Pre-assignment and Agreement)5Lezioni ·
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4.1 Contracting Process and Pre-assignment UnderstandingNuovo
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4.2 Agreement Contents: Context, Services and DeliverablesNuovo
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4.3 Approach, Work Plan and MethodologyNuovo
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4.4 Roles, Responsibilities and Acceptance CriteriaNuovo
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4.5 Terms, Conditions and Legal ConsiderationsNuovo
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5. Execution (Delivery and Management of the Assignment)3Lezioni ·
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5.1 Refining and Implementing the Work PlanNuovo
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5.2 Assignment Management, Monitoring and ReportingNuovo
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5.3 Approvals, Acceptance and Change ManagementNuovo
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6. Closure, Final Evaluation and Continuous Improvement3Lezioni ·
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6.1 Legal, Contractual and Administrative ClosureNuovo
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6.2 Final Evaluation, Metrics and Lessons LearnedNuovo
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6.3 Communication, Debriefing and Outstanding IssuesNuovo
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7. Risk Management and Conflicts of Interest3Lezioni ·
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7.1 Typical Risks and Mitigation (Annex G)Nuovo
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7.2 Managing Conflicts of Interest (Annex E)Nuovo
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7.3 Risk and Quality Management IntegrationNuovo
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8. Evaluating Capability and Quality Assurance3Lezioni ·
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8.1 Annex F: Criteria to Evaluate CapabilityNuovo
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8.2 Quality Assurance, Review and Independent ChecksNuovo
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8.3 Knowledge Management and Capability ImprovementNuovo
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9. Stakeholder Engagement and Communication Planning3Lezioni ·
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9.1 Identifying and Prioritising Stakeholders (Annex B)Nuovo
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9.2 Engagement Strategies and ParticipationNuovo
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9.3 Communication Protocols and ReportingNuovo
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10. Practical Application, Templates and Case Exercises3Lezioni ·
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10.1 Pre-assignment Understanding Activities and Checklists (Annex H)Nuovo
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10.2 Templates: Agreements, Work Plans, Evaluation MatricesNuovo
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10.3 Simulation Exercises and Case StudiesNuovo
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11. Annexes, Related Standards and Further Reading3Lezioni ·
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11.1 Annex A: Supplementary information on ISO standardsNuovo
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11.2 Annexes D, E, F, G: Practical Examples and CriteriaNuovo
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11.3 Bibliography and Related StandardsNuovo
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12. Summary1Lezioni ·
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12.1 SummaryNuovo
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