IGBS-SBDG · Professional Course
ISO 9001
ISO 9001 is an e-learning course designed for business consultants, DBA, and MBA holders who are interested in understanding and implementing the ISO 9001 quality management system. The course provides a comprehensive overview of the ISO 9001 standard, its key principles, and its implementation process. Participants will learn how to develop and maintain a quality management system that meets the requirements of ISO 9001, and how to effectively audit and improve the system to enhance organizational performance and customer satisfaction.
3 modules
Structured curriculum
12 lessons
Online, self-paced
5 000,00 LE
Course fee
About this course
ISO 9001 is an e-learning course designed for business consultants, DBA, and MBA holders who are interested in understanding and implementing the ISO 9001 quality management system. The course provides a comprehensive overview of the ISO 9001 standard, its key principles, and its implementation process. Participants will learn how to develop and maintain a quality management system that meets the requirements of ISO 9001, and how to effectively audit and improve the system to enhance organizational performance and customer satisfaction.
Course objectives
- Understand the key principles and requirements of ISO 9001
- Learn how to develop and implement a quality management system based on ISO 9001
- Gain the knowledge and skills to conduct internal audits and manage external audits
- Learn how to continually improve the quality management system
- Understand the benefits of ISO 9001 certification and its impact on business performance
Course curriculum
Module 1
Introduction to ISO 9001
- Overview of ISO and the ISO 9000 family of standards
- Key principles and requirements of ISO 9001
- Benefits of implementing ISO 9001
- Quiz on Introduction to ISO 9001
Module 2
Developing a Quality Management System
- Defining quality objectives and policy
- Documenting processes and procedures
- Implementing controls and measuring performance
- Quiz on Developing a Quality Management System
Module 3
Auditing and Improvement
- Internal auditing techniques and best practices
- Managing external audits and certification
- Identifying and implementing improvement opportunities
- Quiz on Auditing and Improvement
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