ISO 20700:2017 Guidelines for Management Consultancy Services — Practitioner Course

A practical course to help management consultants, business professionals, and organizational leaders apply ISO 20700:2017 guidance to improve transparency, client-MCSP relationships, project outcomes and professional practice, based on the standard's scope, principles and structured consulting process as described in ISO 20700:2017 .

5,000.00 LE

المسؤول	Rehaf Foula
آخر تحديث	18/10/2026
الأعضاء	1

الدورة
التقييمات

Management & services

1. Introduction

1الدروس ·
- 1.1 Welcome
  
  جديد
2. Introduction and Scope

3الدروس ·
- 2.1 Scope and Purpose of ISO 20700
  
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- 2.2 Key Terms and Definitions
  
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- 2.3 Guidance vs. Requirements and Applicability
  
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3. Principles and Organizational Policies

6الدروس ·
- 3.1 Regulatory Framework and Legal Awareness
  
  جديد
- 3.2 Stakeholder Engagement and Commitment
  
  جديد
- 3.3 Code of Ethical and Professional Conduct
  
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- 3.4 Project Governance, Capability and Communication
  
  جديد
- 3.5 Data Protection, Confidentiality and Intellectual Property
  
  جديد
- 3.6 Social Responsibility, Health & Safety, Risk and Quality Management
  
  جديد
4. Contracting (Pre-assignment and Agreement)

5الدروس ·
- 4.1 Contracting Process and Pre-assignment Understanding
  
  جديد
- 4.2 Agreement Contents: Context, Services and Deliverables
  
  جديد
- 4.3 Approach, Work Plan and Methodology
  
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- 4.4 Roles, Responsibilities and Acceptance Criteria
  
  جديد
- 4.5 Terms, Conditions and Legal Considerations
  
  جديد
5. Execution (Delivery and Management of the Assignment)

3الدروس ·
- 5.1 Refining and Implementing the Work Plan
  
  جديد
- 5.2 Assignment Management, Monitoring and Reporting
  
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- 5.3 Approvals, Acceptance and Change Management
  
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6. Closure, Final Evaluation and Continuous Improvement

3الدروس ·
- 6.1 Legal, Contractual and Administrative Closure
  
  جديد
- 6.2 Final Evaluation, Metrics and Lessons Learned
  
  جديد
- 6.3 Communication, Debriefing and Outstanding Issues
  
  جديد
7. Risk Management and Conflicts of Interest

3الدروس ·
- 7.1 Typical Risks and Mitigation (Annex G)
  
  جديد
- 7.2 Managing Conflicts of Interest (Annex E)
  
  جديد
- 7.3 Risk and Quality Management Integration
  
  جديد
8. Evaluating Capability and Quality Assurance

3الدروس ·
- 8.1 Annex F: Criteria to Evaluate Capability
  
  جديد
- 8.2 Quality Assurance, Review and Independent Checks
  
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- 8.3 Knowledge Management and Capability Improvement
  
  جديد
9. Stakeholder Engagement and Communication Planning

3الدروس ·
- 9.1 Identifying and Prioritising Stakeholders (Annex B)
  
  جديد
- 9.2 Engagement Strategies and Participation
  
  جديد
- 9.3 Communication Protocols and Reporting
  
  جديد
10. Practical Application, Templates and Case Exercises

3الدروس ·
- 10.1 Pre-assignment Understanding Activities and Checklists (Annex H)
  
  جديد
- 10.2 Templates: Agreements, Work Plans, Evaluation Matrices
  
  جديد
- 10.3 Simulation Exercises and Case Studies
  
  جديد
11. Annexes, Related Standards and Further Reading

3الدروس ·
- 11.1 Annex A: Supplementary information on ISO standards
  
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- 11.2 Annexes D, E, F, G: Practical Examples and Criteria
  
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- 11.3 Bibliography and Related Standards
  
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12. Summary

1الدروس ·
- 12.1 Summary
  
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