ISO 29993 & ISO 29994: Comprehensive Implementation and Audit Mastery
A very detailed course on ISO 29993 and ISO 29994 for professionals who need to understand, implement, manage and audit learning service requirements and service information requirements in depth.
Course Objectives
- Interpret the intent and requirements of ISO 29993 and ISO 29994 in operational terms
- Design learning service processes that align with both standards
- Evaluate service information, learner communication and provider documentation against the standards
- Build evidence sets, records and controls to support implementation and audit readiness
- Conduct internal reviews and gap assessments for conformity
- Integrate both standards into a coherent quality management approach for learning services